1. Test to see what works
● Create trial settings to see what software is best for the service you are delivering
● Communicate with any partners you are working with, as they may have specific preferences or restrictions for software
● Ensure you organise the shifts of volunteers and staff effectively
2. Communicate with musicians
● Streaming live sessions virtually can be uncomfortable for musicians, so it is important to address whether they are feeling confident about doing this work
● Test how musicians deliver their live sessions, as you want to make sure the sessions are still engaging, fun, and interactive
● Guide musicians on structures and actions to make sessions the best they can be
● Host ‘Tea & Jam’ sessions to stay in touch with musicians, check-in with their welfare and assess how they’re performing
● Host regular peer catch ups with groups of musicians, check in with their welfare and work together to improve the experience for musicians and service users
3. Safeguarding processes
● Plan a safeguarding review to cover any areas that wouldn’t have previously applied to face-to-face sessions
● Train staff and musicians on your new safeguarding policies
4. Planning and delivering
● Plan four to six weeks ahead of a session going live, to ensure all communications and requirements have been set up before the live date
● Send links and ensure sessions are booked into beneficiaries’ calendars
● Make sure a team member is on every session that is being streamed
5. Evaluation and feedback
● Use Typeform to get feedback
● Reaching beneficiaries is a challenge due to communication limitations, so speak to carers to understand how the sessions are being received
● Figure out what works best for your team and don’t be afraid to change as needed
Many thanks to Music in Hospitals & Care for contributing this recipe.
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